Any purchase is subject to, and limited by, the following terms and conditions, each of which is acknowledged and agreed to by the purchaser. These terms and conditions are subject to change without notice. The Company reserves the right to modify these terms and conditions at any time, effective immediately upon posting on the Company’s website. It is the purchaser’s responsibility to ensure familiarity with the most recent applicable terms and conditions.
All sales are final. No refunds or exchanges shall be provided except where required by the laws of the United States.
Product pricing shall be subject to change upon written notice.
Any written or oral representations and/or promises regarding the performance of the product, or its ability to increase horsepower, improve engine performance and fuel efficiency, are unauthorized and specifically disclaimed in all respects, and purchaser agrees that he/she/it will be relied upon such statements under any circumstances.
Purchaser acknowledges that the product is entirely experimental and that installation of the product may void manufacturer warranties and assumes all risk and responsibility, therefore, including the risk of the product causing damage to the engine and other automotive systems, and purchaser agrees to release, waive, hold harmless and indemnify the Company, distributer, retailers, and their officers, directors, agents, servants, representatives, and their heirs, successors and assigns regarding any and all claims of any nature whatsoever, whether by contract, negligence, statute, products liability or otherwise, related to the purchase, sale, performance, and warranties regarding the performance of the product, including any claims for personal injury, failure to warn, pain and suffering, misrepresentation, fraud, gross negligence, wrongful labeling or advertising, property damage or wrongful death, compensatory, consequential and punitive damages, as well as any claim for attorney fees and costs.
All pricing is stated in US Dollars ($) unless otherwise specified.
Buyer acknowledges that his/her/its contractual relationship is solely with the Company and no other person or entity.
We assume no liability for the re-sale of the product or in the situation where the purchaser purchases the product on behalf of some other party.
The purchaser agrees not to re-sell the product to any other person or entity.
The Company shall be relieved of any and all obligations to purchaser as a result of any acts of force majeure, including but not limited to: acts of providence, inclimate weather, rain storms, tropical storms, hurricanes, military authority, insurrection, riots, civil commotions, strikes, shortages or delays in obtaining materials or the performance of such materials, intentional and malicious acts of third parties, labor disputes, enemies of the government, explosions, flood, windstorm, fire, failure of utility company to provide power source or service, or any other cause beyond the reasonable control of the organizers.
The parties shall attempt to resolve any non-equitable disputes relating to this Agreement by mediation. The mediator shall be selected by mutual agreement and the parties shall share the expense of the mediator. If the parties cannot resolve such disputes by mediation, then the dispute shall be exclusively resolved by binding arbitration held in Miami-Dade County, Florida, before one arbitrator to be selected and mutually agreed upon by the parties. The parties shall follow the rules of the American Arbitration Association (“AAA”) but need not be filed with the AAA.
Here at 1016 Industries, we pay close attention to quality control & product testing. Hence, our parts are always thoroughly inspected before being shipped to the customers. However, there are some instances in which our warranty & return policy don’t cover the products due to various third-party impacts, that we can’t control. Please find the warranty & legal information below.
1. Warranty Policy
Duration for a warranty on our parts is 1 year after delivery is made. The warranty is limited to any construction, fitment or finishing issue seen at the point of installation. The warranty can only be exercised after delivery is made. The warranty does not cover third-party mechanical, heat or any other damage inflicted by improper use of the products. This includes, but not limited to improper handling, an improper installation by unauthorized dealerships or mechanic shop, damage inflicted by improper shipping, storage or use of said parts.
The warranty also doesn’t cover any damage resulting from usage in unsafe environments, eg. racetracks, drag strips and any other, not covered by the usual vehicle safety insurance. This includes, but not limited to dyno runs, tuning work and any other similar actions.
We offer a 1-year warranty for the finishing. For any information about product care & cleaning, please consult us directly. Should there be any visible issues on finishing upon delivery, it is your responsibility to have the parts returned safely to our facility at your own expense / liability unless the claim has been pre-authorized by 1016 Industries for warranty coverage. In the instance of the parts being sent for repair due to third-party damage (not covered by the warranty procedure), you are eligible to pay for the shipping, delivery and handling charges, but also for the repair, additional work or any other necessary actions required to return the product to its pristine original state.
Our warranty covers installation done only by authorized dealerships. We provide a detailed set of information that allows you to easily install our parts on your own. However, to keep potential problems in check and ensure proper procedures are followed, the warranty only covers parts installed at authorized dealerships and/or facilities pre-approved by our company in general. For example, a part that was wrongly installed (eg. too much tensile strength was applied to the screws connecting the parts to the vehicle) isn’t covered by our warranty if the error was made by anyone but our authorized dealers.
2. Return Policy
The carbon fiber parts you are purchasing are designed & engineered to fit perfectly with your vehicle. They are precise fit products, meaning they are universal ONLY to said vehicle application. This means that they must be installed only on appropriate vehicle models (eg. Huracan, Aventador, F12 etc.) and only by our authorized dealers. When you place a deposit with our company to purchase the products at hand, the invoice will be issued either by our company or the authorized dealer you are buying the parts through. After full payment is made, the products will be shipped either to your location or the location of the authorized dealer you are purchasing it with.
Once the products have been shipped, changes may be granted ONLY at the discretion of 1016 Industries in any way, shape or form. If no communication is received prior to the 24 hour grace period, you are in essence confirming that you will fulfill your obligation to purchase these products as specified in the invoice. Under no circumstances can an order be returned. However, should an order have a problem, we do have our warranty policy explaining details on how the problem will be addressed. We do not guarantee delivery time. Our company cannot guarantee delivery times, as that series of events is handled by third-party companies. However, we maintain the belief that the products will arrive in the mentioned amount of time, but problems along the way can always become presented.
Once parts have been installed and used there are no returns or refunds for any reason. All claims and deficiencies must be brought up immediately at the time of installation and be free from usage/installation.
Our warranty only covers installation made by authorized dealerships who are trained in our products. We provide our dealers with detailed instructions regarding our products and their installation. We are not responsible for general installation procedure or removal of other components related to product installation. We are happy to provide assistance as possible but do not claim any responsibility for providing details and installation aid that are covered under basic dealership knowledge. We are not responsible for errors, damage or claims due to inability to install. Product fitment may require adjustment and small modification to ensure proper fitment. This does not warrant a defective product for claims. If suitable installation is not possible, 1016 Industries can provide expert mobile installation technicians at a negotiated rate.